ACTIVATE YOUR CONOR WARRANTY
CONOR SPORTS S.A. guarantees the quality of the acquired bicycle.
The legal warranty in Spain has a validity of 3 years from the moment of purchase, and it van vary depending on the country where it is bought.
To be effective, the warranty registration must be made on the official website of CONOR SPORTS S.A. www.conorbikes.com, within a period not exceeding 30 days from the date reflected on the sales invoice, clearly indicating the frame's serial number (punched at the bottom of the frame and the bidi code located next to it), purchase establishment and the rest of the requested data.
This warranty applies only to the original owner of the frame or bicycle as listed on the invoice and warranty registration, and is not transferable. If the product is sold by the original purchaser to a third party, the guarantee will lose its validity.
Claims related to this warranty must be processed through the authorized CONOR-WRC seller where the purchase was made, always attaching the original sales invoice and warranty registration. The interested party must prove his identity by means of a valid legal document depending on each country.
In case of not being able to go to the mentioned distributor, he may go to another previously agreed with our guarantee department. In all cases, the expenses derived from transport and labor must be borne by the client.
If the registration is not presented or was not carried out within the indicated period, the applicable guarantee will be the mandatory legal two-year guarantee.
The final decision on the acceptance of a guarantee will depend exclusively on our staff, once the analysis of the part in question has been carried out.
We reserve the right to repair frames and forks or to replace them with a new model of similar or superior characteristics.
Any incident with the components or parts mounted on our bicycles, from brands other than Conor or WRC (for example, Shimano, Sram, Rock Shox, Ritchey, Suntour...), will be covered by the original manufacturer's own warranty and handled by their technical service in each country.
Failure to carry out the annual maintenance indicated in the manual, and duly stamped in the maintenance book, will reduce the warranty period to the legal limit of two years.