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Is it important to register your CONOR bike?
Yes, it is important to register your CONOR bike. The registration and the invoice are the documents you need for any warranty claim. In addition, in the event of any incident, it will allow us to give you a more personalized treatment.
How and where do I register my CONOR bike?
To register your bike, you must enter https://conorbikes.com/gb/content/35-activate-your-conor-warranty, fill in the requested data and you will receive an email confirming your warranty registration. Please, do not forget to read the general conditions of the warranty.
Where is the nearest official CONOR dealer?
If you need to locate your nearest CONOR dealer you can do it here https://conorbikes.com/es/tiendas
How do I know which bike size is the right for me?
We have a recommended size chart that you can check here https://conorbikes.com/es/elige-tu-talla. In case you have any doubt, we recommend that you go to your nearest authorized CONOR dealer, where they will advise you on choosing the correct size.
If I buy a secondhand bike, do I have any kind of guarantee?
The warranty that CONOR offers on its products is only to the first purchase. Once the bike has been sold for the second time, the warranty is void.
What can I do if I discover any damage, problems, cracks, etc. on my bike?
The channel you should use in the event of any problem is through the distributor where you made your purchase. He will inform us of the incident and will inform you at all times of the steps taken.
How do I contact CONOR?
If you have any problem and want to contact us, you can do it through the email address, web@conorbikes.com